DIY Finance is committed to making its digital services usable by people with disabilities and to improving accessibility over time.
The current product target is WCAG 2.2 Level AA for web experiences, with equivalent accessibility objectives for supported native applications where practicable.
Accessibility considerations include keyboard access, screen-reader compatibility, semantic structure, focus management, sufficient contrast, scalable text, understandable authentication, adequately sized interaction targets, captions/transcripts where applicable, and text alternatives for charts or visual financial information.
Members who encounter an accessibility barrier may contact the Member Service Center. DIY Finance may prioritize remediation based on severity, affected functionality, feasibility, and applicable legal requirements.