DIY FinanceSupport
Member Service Center
We’re a small team building in public. This page says plainly what support exists today — and what opens with the app.
Today
Where support stands today
The DIY Finance app is launching soon — iOS first. Until it ships, support runs through one address — support@diyfinance.app — and full support channels open with the app.
What exists right now is simpler: the Founding Community. Join and you’re connected to the team building DIY Finance — we send honest updates as we build, and we ask members what to build next.
Member Center
Member documents
The documents that define and govern DIY Finance membership, each published on its own page.
Membership Overview
Membership options, the Member ID, the digital relationship, and the documents that govern each Member.
Membership Agreement
The agreement governing the relationship between Mission Finance, Inc. d/b/a DIY Finance and each registered Member.
Member Rights & Responsibilities
What Members can expect from the service, and what Members are responsible for.
Member Service Center
What support assists with: membership, access, billing, data corrections, privacy requests, security concerns, and disputes.
Account & Security
Authentication methods, account protection, protective measures, and how to report suspected unauthorized access.
Financial Data & Connections
Manual entry, approved data connections, corrections, reconciliation, and disconnection.
Automated Systems
How automated, rules-based, statistical, machine-learning, and AI systems support Member experiences — and their limits.
DIY Finance Live
The optional paid entitlement adding live human support — its scope and its professional boundaries.
Paid Membership, Renewal & Cancellation Terms
The commercial terms for any paid membership or entitlement: disclosure before purchase, renewal, cancellation, and refunds.
Future Regulated Services
General membership creates no regulated financial relationship; any future regulated service would carry separate agreements and disclosures.
Questions about any document: support@diyfinance.app.
Your rights
Your data, your rights
If you’ve joined the community, the only thing we hold is your email — never shared, never sold — and you can unsubscribe at any time. Formal data-rights requests, including export and deletion, open with the app’s support channels; the commitments themselves already stand.